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Customer reviews of J&R Autos

At J&R Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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J&R Autos

J&R Autos
5
4.4

All 84 customer reviews


  • 5

    Perfect experience.

    By martin sleath on 30 June 2026 | Verified purchase

    A first rate experience from start to finish, John couldn't have been more helpful. A lovely car well presented in every respect. Having had the car for 1 week I found the battery was 1 cell down ( although worked perfectly) I told John and he had it replaced for me without quibble, remarkable outstanding service. I can't recommend highly enough. Thanks John. Martin ( red mazda 3)


  • 5

    New car

    By ALEXANDRA WALL on 30 June 2026 | Verified purchase

    John junior was very helpful and a really nice guy, I would highly recommend him. And I love my new car 😁


  • 5

    Great experience

    By Anonymous on 27 June 2026 | Verified purchase

    Great communication, clear and straightforward


  • 5

    By Anonymous on 16 June 2026 | Verified purchase

    Brilliant, so helpful. Explained everything to us. Brought the car to us from Colchester. Would recommend them to everyone.


  • 5

    Excellent

    By TONY NICHOLS on 06 November 2025 | Verified purchase

    Lovely to deal with . Friendly and trustworthy. So happy with our car.


  • 5

    Excellent service

    By Anonymous on 05 November 2025 | Verified purchase

    Their service was amazing because they delivered the car to me and arrived the time we were given. They also kept me updated with everything. Thank you so much I love my new car.


  • 5

    Good service

    By Anonymous on 24 May 2025 | Verified purchase

    Father and son dealership they let us have an AA inspection on the car before we bought it. Good service and they also picked me up from the train station to collect the car. Would definitely recommend buying a car from here.


  • 5

    Great experience

    By MARK FORD on 19 May 2025 | Verified purchase

    I recently purchased a car from John ,and I couldn't be happier with the experience. From the moment we spoke he was welcoming, professional, and incredibly helpful. He took the time to understand what I was looking for and guided me through every step of the process with patience and honesty. What stood out the most was how he made everything feel easy and stress-free. He answered all my questions clearly, explained my financing options, and made sure I felt comfortable before making any decisions. Even after the sale, he followed up to make sure everything was going well with the car. I highly recommend John if you're looking to buy a car. His customer service is top-notch, and he truly cares about making sure you leave satisfied


  • 5

    Excellent family business you can trust!

    By Gina Jones on 06 March 2025 | Verified purchase

    Helpful, honest, informative, friendly. They state they are happy to hep ongoing if any issues, which I haven’t had with car. Needed help with removing a seat for my doggies, they helped without an issue! I know that they mean that offer and fulfil it. Very happy with car purchased that “ticks all the boxes” as advertised, no hidden problems. Great family business that are genuine. Hard to find that these days! Thanks guys. Gina


  • 5

    Brilliant service, can't thank them enough

    By SAMANTHA PIERCY on 23 January 2025 | Verified purchase

    So helpful and polite, went above and beyond to help with the purchase of my car. The car was immaculate.


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